HMO Management Software for UK Landlords
Managing an HMO is fundamentally different to managing a single-let. Multiple tenants, multiple tenancy agreements, room-level compliance, and higher regulatory obligations. Tenant City handles all of it — with room-level tenancy management, HMO licence tracking, and compliance monitoring across the whole property.
What makes HMO management different?
A House in Multiple Occupation (HMO) is any property where three or more unrelated people share facilities such as a kitchen or bathroom. For landlords, this means:
- Separate tenancy agreements per room (or per tenant)
- Licence requirements for larger HMOs (5+ people, 3+ storeys in a selective licensing area)
- Higher safety standards — fire doors, fire alarms, emergency lighting, annual gas safety inspections
- Multiple move-in and move-out events happening throughout the year, not just once
- Rent tracking per room, with different tenants paying different amounts
- Compliance documentation to serve on each individual tenant
How Tenant City handles HMO properties
- Room-level tenancy records — each room in an HMO has its own tenancy record, with its own tenant, agreement, deposit, and compliance status. The property sits above all rooms as the parent record.
- Multiple active tenancies simultaneously — unlike a single-let, an HMO can have 4 active tenancies at the same time. The platform tracks all of them without confusion.
- Per-room rent tracking — rent is tracked at the room level. Arrears alerts fire per room, not per property.
- Compliance per property — Gas Safety, EPC, and HMO licence details are tracked at the property level, with expiry alerts before renewal deadlines.
- Move-in packs per tenant — How to Rent guide, EPC, Gas Safety certificate, and the tenancy agreement are bundled into a move-in pack for each new HMO tenant.
- Section 8 per room — if you need to end a room-level tenancy, Section 8 Form 3A can be generated for that specific tenancy.
HMO compliance — what you must track
| Requirement | Frequency |
|---|---|
| Gas Safety Certificate (CP12) | Annual |
| Electrical Installation Condition Report (EICR) | Every 5 years |
| Energy Performance Certificate (EPC) | Every 10 years (min E rating) |
| HMO Licence (mandatory HMOs) | Every 5 years |
| Right to Rent check | Per new tenant |
| Deposit protection | Within 30 days of receipt |
| How to Rent guide served | Per new tenancy |
| Fire risk assessment | Periodically (no fixed interval — risk-based) |
This is a summary. Requirements vary by local authority and property type. Always verify with your council.
HMO licensing — what it means for landlords
Mandatory HMO licensing applies to any property occupied by 5 or more people forming 2 or more households, with shared facilities. Many local authorities also operate additional licensing (extending mandatory licensing to smaller HMOs) or selective licensing (covering all private rented properties in a designated area). Check with your local authority.
Letting an unlicensed HMO that requires a licence is a criminal offence with unlimited fines. Tenants can also apply for a Rent Repayment Order, recovering up to 12 months' rent from the landlord.
Tenant City lets you store your HMO licence number, expiry date, and licence document against the property — so you always know when renewal is due.
Pricing for HMO landlords
Tenant City uses per-property pricing. An HMO is one property — not one per room. Pro features (Section 8 generation, e-signatures, move-in packs) are unlocked per property.
The Standard plan is free and includes core management for any number of properties. Upgrade individual properties to Pro where you need the advanced features.
This page is for general information only. HMO licensing requirements vary by local authority — always check with your council.